Built for Spa Retailers
For spa retailers, a sale that can’t be confirmed until the site visit happens is a sale that might never happen at all. uDrew lets your sales team assess site suitability, visualise spa placement, and resolve compliance questions in real time, whether you’re in the showroom, on the expo floor, or responding to an online enquiry.

Three Tools. One Workflow.
uDrew gives spa retailers the ability to assess site feasibility, design compliant layouts, and present verified options to clients, all from one connected platform.

Enter the customer’s property address and uDrew OnSite immediately surfaces the planning constraints that matter for spa installation: setbacks, access conditions, and local council requirements. Your team can answer compliance questions before the customer has left the showroom, not after the installation date has been booked.

uDrew Studio places the spa design directly onto a scaled representation of the customer’s actual property, showing size, orientation, clearances, and available space in a way that makes the decision easy rather than daunting. Every layout is validated against current planning rules as it’s built, and when the customer approves the design, the council-ready documentation is already prepared.

The biggest barrier between a spa enquiry and a signed contract is imagination. uDrew Connect removes it. Connect Display lets customers place a spa on their own property in real time, in your showroom or at your expo stand. Connect Live does the same on your website. Connect Intelligence shows you which models, sizes, and suburbs are generating the most interest. When customers can see it, they buy it.
Hear It From the Trades
The builders and retailers who use uDrew aren’t just working more efficiently, they’re winning projects they would otherwise have lost. uDrew puts the kind of planning intelligence that was previously only available to large developers with dedicated resources into the hands of every builder, installer, and retailer who wants to run a sharper, faster, more professional business.
Posted on Google Pete LPTrustindex verifies that the original source of the review is Google. After trying a few different planning and building platforms, I can honestly say uDrew has changed the way our business runs. What first caught my attention was how visual everything is, with the added levels of options / detail that do not compare. Being able to actually see my project come together, play around and customise things by myself gave me so much more control and confidence. One of the biggest differences for me has been the support and onboarding process. Because the team is local, and they are actually really fun to deal with and so down-to-earth. Whenever I've needed help, I've been able to speak to someone straight away, and every person I've dealt with has been friendly, knowledgeable and genuinely happy to help. You can tell they really care about their customers, and the services they provide. The software works beautifully - a much smoother experience than what I've used in the past. uDrew takes things to an entirely different level. It's intuitive, easy to navigate and, in my experience, has been reliable without the constant glitches or frustrations I'd become used to elsewhere. I also really appreciate how transparent everything is. There haven't been any unexpected costs or constant attempts to upsell me into features I don't need. In fact, it almost felt like the opposite, where they are trying to save me money wherever they could. It feels like uDrew is focused on helping you succeed rather than trying to squeeze every extra dollar out of you. Dealing with uDrew has been an excellent experience at each stage. I'm genuinely excited to kick off new projects now and ramp up our business - I finally feel organised, informed and confident. If you're looking for an Australian-owned platform backed by an amazing team that makes the whole process easier (and fun!), I highly recommend uDrew.Posted on Google ShannonTrustindex verifies that the original source of the review is Google. We’ve found uDrew to be extremely easy to use and a huge time saver. The program provides clear plans, looks professional, and make the entire process of pool planning much smoother. One of the biggest benefits is how much it helps our customers during appointments — they can really visualise what their backyard could look like with a pool, which makes decision making much easier and more exciting for them. Cynthia and Aaron’s customer service has been outstanding from day one! They are always approachable, responsive, and genuinely helpful whenever we need assistance or have questions. It’s rare to find that level of support and care these days. What we love most about uDrew is that it combines a user-friendly program with exceptional support behind it. It saves time, produces high-quality results, and gives us confidence knowing the team is always there to help if needed. We would absolutely recommend it to others in the industry.Posted on Google Abby DolphinTrustindex verifies that the original source of the review is Google. We've been using Udrew for about 12 months now in our pool installation business, and it's been a game changer. The permit process used to be one of the most time-consuming parts of the job — now it's genuinely straightforward. The platform is easy to navigate, and it's saved us a huge amount of back-and-forth with councils. Can't recommend it enough to anyone in the trade.Posted on Google Gary West PoolsTrustindex verifies that the original source of the review is Google. uDrew has become an indispensable tool for our team at Gary West Pools Albury Wodonga. From the very beginning of each pool project, the platform gives us instant clarity on important factors such as easements and heritage listings, saving significant time and resources. UDrew is exceptionally user-friendly for both our office staff and sales team, providing realistic and detailed site plans that allow everyone involved to clearly visualise each project. Features such as Draw It Yourself, custom business templates, version controls, and built-in square metre calculations have streamlined our planning and documentation processes significantly. One of the biggest benefits has been bringing all site plans in-house, creating substantial cost savings without compromising on accuracy or detail. The uDrew team is incredibly responsive and continually rolls out updates that genuinely improve our workflow and permit application process. Whenever I come across a difficult or unique site planning issue, the entire uDrew team is quick to jump on board to assist, advise, and work through solutions promptly. Hopefully they continue maintaining this same level of support as they grow. An absolute pleasure to work with — highly recommended. An all-Australian business that genuinely understands our industry, and we can’t believe how lucky we are to have a team like uDrew helping improve and modernise our field of work. Site Planning, Permits & Customer Coordination Janette Ralston Gary West Pools Albury WodongaPosted on Google Kellie GrovesTrustindex verifies that the original source of the review is Google. We’ve recently implemented the uDrew platform across our sales and installation teams and have been extremely happy with the service and product. The team was professional, reliable, and easy to deal with from start to finish. Communication was clear, and everything was completed to a high standard. Highly recommend to anyone looking for quality service and a smooth experience.Posted on Google Pool EnvyTrustindex verifies that the original source of the review is Google. We’ve been using Udrew for our council approval mapping and site planning, and it has honestly made the process so much easier for our business. The system is incredibly user-friendly, intuitive, and easy to navigate, even when working through more detailed site requirements. What really stands out is how quickly and efficiently we can generate the information we need. It has streamlined a big part of our workflow and saves us a significant amount of time when preparing plans and documentation for council submissions. On top of that, the support and service have been fantastic whenever we’ve needed assistance. Highly recommend Udrew to anyone looking for a simple, reliable, and easy-to-use mapping solution.Posted on Google Daniel MccullenTrustindex verifies that the original source of the review is Google. I used to work in the industry and UDrew has likely saved me thousands of dollars on my project. Highly recommend!Posted on Google Jessica WyldTrustindex verifies that the original source of the review is Google. Tom and his team were incredibly helpful with a recent development project on a tricky block! They made the concept seem much more fun and imaginable than what we were originally bracing ourselves for. Thanks again Tom, you’ve really made sense of what’s possible for us and we wish you all the best!!Posted on Google Joel ShevinTrustindex verifies that the original source of the review is Google. uDrew’s site inspector and interactive planner tools were super helpful for my planning project. User friendly and the data presented were accurate and quick!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. 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Results that deliver
Spa retailers who use uDrew don’t just close more sales, they give customers a sales experience their competitors simply can’t replicate.
Eliminate manual site research and desktop study time. uDrew users report saving 2 to 4 hours per project on feasibility and compliance preparation, time better spent converting customers.
Spa quoting usually waits on a site visit, or a council check before a price can be locked in. uDrew gives your sales team verified site information at the point of enquiry, so quotes can be built and confirmed in the same conversation. Retailers using uDrew save an average of 2 to 4 hours per quote, which means more enquiries answered, fewer left to go cold over the weekend, and a shorter run from first chat to signed contract.
Spa retailers using Connect Display at expos and showrooms report 40% more leads than traditional booth setups, with every enquiry arriving with site context and design preferences already captured.
Site data flows from OnSite into Studio into Connect without duplication or disconnection.
FAQs
Everything you need to know about site planning, compliance, and how uDrew fits into a spa retailer business.
Yes. Every design built in uDrew Studio is validated against current planning rules as you work, and Studio includes all the design tools you need to produce professional, scaled plans without drafting experience. When the layout is confirmed with your customer, the documentation exports correctly formatted for councils and third parties, with no professional redrawing required.
Yes. uDrew OnSite automatically reports the constraints most likely to affect spa installation: boundary setbacks, easements, zoning overlays, and environmental conditions, using live data for that specific property. Those constraints carry directly into uDrew Studio, so as you position the spa with your customer, you're alerted the moment the design intersects with something that matters.
By confirming site constraints and compliance information upfront, uDrew catches the issues that normally trigger resubmissions before the design even begins. For spa retailers, that's the difference between a sale you close today and a sale you lose to uncertainty next week. Plans submitted to council are accurate the first time, which means fewer revisions, fewer follow-up calls, and installations that stay on schedule.
Most planning tools handle one part of the workflow. uDrew connects site feasibility, compliant design, and customer-facing presentation in a single platform. But that's only part of the story. uDrew instantly calculates the site engineering and design criteria that normally take days and thousands of dollars to commission, geotechnical conditions, site classifications, wind ratings, corrosion categories, AHD ground levels, and utility depths. No waiting on engineers. No assumptions about ground conditions. No quotes that blow out when installation day arrives. Everything you need to qualify, quote, and close, the moment you enter an address.
Spa customers struggle to picture how a spa will actually fit on their property, and most walk away from a showroom or expo to "have a think about it". uDrew Connect closes that gap on the spot.
In the showroom, Connect Display lets a customer enter their address and see a chosen spa placed on a scaled view of their own backyard, with the relevant setbacks, easements and council overlays already factored in. Questions about whether it will fit, where it can sit, and what the council will say are answered in the conversation rather than a week later. That is what Doris Nedelko at Spa World means when she says closing a sale at the expo rather than chasing follow-ups is a game changer.
On your website, Connect Live keeps that same experience running 24/7. Visitors interact with real spa designs on their actual property, so by the time the lead lands in your inbox it is qualified, contextual, and ready for a sales conversation. Connect Intelligence then tells you which spa models, regions and price points are generating the most engagement, so your team knows where to focus.
The result, in practice, is fewer cold leads, fewer site visits that come to nothing, and more deals signed at the point of interest rather than weeks afterwards.
See uDrew on a Spa Installation
Book a demo on a property you know and we’ll show you how uDrew turns an address into a live site check, a visual spa placement, and a compliance answer, in the time it would normally take to book the site visit you’re now replacing.