Privacy Policy

Your privacy is important to us. It is uDrew pty ltd ‘s policy to respect your privacy regarding any information we may collect from you across our website, https://www.udrew.com.au, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We recognise the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. This is our personal standard. Under law, your rights to privacy are protected. The national privacy principles, the privacy act and general law place strict requirements on us to treat certain information collected as confidential.

What information we collect

We may collect the following information from you:

  • Your name and contact details
  • Some personal details
  • Registration and authentication

Direct registration

  • Personal Data: Email address and Password
  • Remarketing and Behavioural Targeting
  • Programmatic, Re-Targeting and Audience Tracking
  • Personal Data: Cookie and Usage Data

Analytics

  • Google Analytics, HeatMap tracking, Improvely, Facebook Ads conversion tracking, Twitter conversion tracking and Google AdWords conversion tracking
  • Personal Data: Cookie and Usage Data

Interaction with external social networks and platforms

  • Twitter Tweet button and social widgets, Facebook Like button and social widgetsPersonal Data: Cookie and Usage Data
  • Other information that you will supply to us.

Why we collect the information

We use the information to assist in providing you with relevant consumer information, notify you of products and special offers that may be of interest to you. We may also provide value-added services and offers.

Where we collect the information from – we collect the following information that you may be unaware of:

  • The name of the domain from which you access the internet;
  • The date and time you access our site; and
  • The internet address of the website from which you linked directly to our site.

Any information that you provide to us by filling out forms within our platform or address searches.

Retention policies

Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information. (Anonymised)

Access and correction

The security of your information is important to us. When we have collected information about you it cannot be seen or modified by anyone else. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form.

However, you may access your information at any time. If you would like to know what information we hold about you please contact us. If you discover that there is an error or information is missing, please notify us and we will try to correct or add the information as soon as possible.

We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.

Disputes

If you believe that our organisation has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy or If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 July 2022.